Privacy Policy

Hotel Madeira is committed to ensuring quality service to all its customers and visitors to our site. This includes all aspects related to your privacy.

Personal Information

We may occasionally ask you for your personal information when you make a reservation, those are cases when you send us a contact to request a quote or event for your company, or when you send us a reservation form. All your personal information will be used only for marketing statistical analysis for our exclusive use.
Your data will not be passed on to third parties, it will be for Hotel Madeira’s internal use only.


When you visit a website, a small text file (Cookie) is created and saved on your computer disk. This file will allow you to access the site more easily and quickly, as well as to customize the page for your online experience. We also identify technical information from your computer when you visit our site pages, such as your IP (Internet Protocol), operating system, browser type. We use this information to improve the quality of your visit to our site, and will not disclose it to entities outside Hotel Madeira. Most browsers automatically accept these files (Cookies), but you can delete them or set them to be automatically blocked. In the “Help” menu of your browser you will find the information on how to make these configurations. However, if you do not allow the use of cookies there may be some features that you will not be able to use.


To ensure the security of your data and the utmost confidentiality, we treat the information you provide us with absolute confidentiality and security, according to our policies and procedures of security and confidentiality, in accordance with the international legal standards and current standards. If and whenever credit card information is requested from you, this communication is done over a secure SSL line (Secured Sockets Layer), whenever you are using browsers that allow SSL, such as Microsoft Internet Explorer or Netscape Navigator. We will also use SSL on all pages where you are asked for personal information, which means that your information is sent over the Internet in encrypted form. You can tell that you are in secure mode when you see a padlock or key icon in the bottom right or bottom left corner of your screen. Additionally, you will be able to see that the first characters of the url of the site will be “https”, indicating that you are accessing a secure server.

Purposes of personal data processing

Assisting in the management of marketing e-mail;
Marketing purposes of Hotel Madeira and its hotel units, through any means of communication, including electronic support.

Right to object to the processing of personal information

When User Data is processed for direct marketing purposes (marketing), the User shall have the right to object at any time to the processing of data concerning him or her for the purposes of such marketing, which includes profiling as it is related to direct marketing. If the User objects to the processing of his or her data for direct marketing purposes, Hotel Madeira shall cease processing the data for such purposes.